When talking with a potential employer, sounding like you're following a script can prevent a good conversation.
Interviews are nothing if not opportunities to drive yourself crazy.
Just remind yourself to look good, appear confident, say all the right things and don't say any of the wrong ones.
It shouldn't be so hard to follow these guidelines except you'll be on the receiving end of an endless line of questions. Factor in your nerves and you'll be lucky to remember your own name.
Don't fret.
If you walk into the interview prepared, you can make sure you know what right things to say, and you can stop yourself from saying the following wrong things.
1. "I hated my last boss." Your last boss was a miserable person whose main concern was making your life miserable. Of course you don't have a lot of nice things to say; however, don't mistake honesty, which is admirable, for trash-talking, which is despicable.
"If you truly did hate your last boss, I would be prepared to articulate why your last organization and relationship was not right for you," says Greg Moran, director of industry sales and partnerships for Talent Technology Corp. "Then be prepared to explain what type of organization is right for you and what type of management style you best respond to."
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2. "I don't know anything about the company." Chances are the interviewer will ask what you know about the company. If you say you don't know anything about it, the interviewer will wonder why you're applying for the job and will probably conclude you're after money, not a career.
"With today's technology," Moran says, "there is no excuse for having no knowledge of a company except laziness and/or poor planning -- neither of which are attributes [of potential employees] sought by many organizations."
3. "No, I don't have any questions for you." Much like telling the interviewer that you don't know anything about the company, saying you don't have any questions to ask also signals a lack of interest. Perhaps the interviewer answered every question or concern you had about the position, but if you're interested in a future with this employer, you can probably think of a few things to ask.
"Research the company before you show up," Moran advises. "Understand the business strategy, goals and people. Having this type of knowledge will give you some questions to keep in your pocket if the conversation is not flowing naturally."
4. "I'm going to need to take these days off." "We all have lives and commitments and any employer that you would even consider working for understands this. If you progress to an offer stage, this is the time for a discussion regarding personal obligations," Moran suggests. "Just don't bring it up prior to the salary negotiation/offer stage."
Why? By mentioning the days you need off too early in the interview, you risk coming off presumptuous as if you know you'll get the job.
5. "How long until I get a promotion?" While you want to show that you're goal-oriented, be certain you don't come off as entitled or ready to leave behind a job you don't even have yet.
"There are many tactful ways to ask this question that will show an employer that you are ambitious and looking at the big picture," Moran offers. "For example, asking the interviewer to explain the typical career path for the position is fine."
Another option is to ask the interviewer why the position is open, Moran adds. You might find out it's due to a promotion and can use that information to learn more about career opportunities.
6. "Are you an active member in your church?" As you attempt to make small talk with an interviewer, don't cross the line into inappropriate chitchat. Avoid topics that are controversial or that veer too much from work.
"This sounds obvious but many times I have been interviewing candidates and been asked about my personal hobbies, family obligations, et cetera," Moran says. "Attempting to develop a rapport is essential but taking it too far can bring you into some uncomfortable territory."
7. "As Lady Macbeth so eloquently put it..." Scripted answers, although accurate, don't impress interviewers. Not only do they make you sound rehearsed and stiff, they also prevent you from engaging in a dialogue.
"This is a conversation between a couple humans that are trying to get a good understanding of one another. Act accordingly," Moran reminds.
8. "And another thing I hate..." Save your rants for your blog. When you're angry, you don't sway anybody's opinion about a topic, but you do make them like you less. For one thing, they might disagree with you. They also won't take kindly to your bad attitude.
"If you are bitter, keep it inside and show optimism. Start complaining and you will be rejected immediately," Moran warns. "Do you like working with a complainer? Neither will the interviewer."
# Story Highlights
# Research the company beforehand to avoid looking unprepared or uninterested
# Talking about what days off you'll need should wait until after you get the job
# Ask about the typical career path rather than when you'll get a promotion
# Don't cross the line into too personal subjects when talking with an employer
Interviews are nothing if not opportunities to drive yourself crazy.
Just remind yourself to look good, appear confident, say all the right things and don't say any of the wrong ones.
It shouldn't be so hard to follow these guidelines except you'll be on the receiving end of an endless line of questions. Factor in your nerves and you'll be lucky to remember your own name.
Don't fret.
If you walk into the interview prepared, you can make sure you know what right things to say, and you can stop yourself from saying the following wrong things.
1. "I hated my last boss." Your last boss was a miserable person whose main concern was making your life miserable. Of course you don't have a lot of nice things to say; however, don't mistake honesty, which is admirable, for trash-talking, which is despicable.
"If you truly did hate your last boss, I would be prepared to articulate why your last organization and relationship was not right for you," says Greg Moran, director of industry sales and partnerships for Talent Technology Corp. "Then be prepared to explain what type of organization is right for you and what type of management style you best respond to."
Don't Miss
* 10 best excuses for coming to work late
* 12 things to consider before taking your first job
* More CareerBuilder.com stories
2. "I don't know anything about the company." Chances are the interviewer will ask what you know about the company. If you say you don't know anything about it, the interviewer will wonder why you're applying for the job and will probably conclude you're after money, not a career.
"With today's technology," Moran says, "there is no excuse for having no knowledge of a company except laziness and/or poor planning -- neither of which are attributes [of potential employees] sought by many organizations."
3. "No, I don't have any questions for you." Much like telling the interviewer that you don't know anything about the company, saying you don't have any questions to ask also signals a lack of interest. Perhaps the interviewer answered every question or concern you had about the position, but if you're interested in a future with this employer, you can probably think of a few things to ask.
"Research the company before you show up," Moran advises. "Understand the business strategy, goals and people. Having this type of knowledge will give you some questions to keep in your pocket if the conversation is not flowing naturally."
4. "I'm going to need to take these days off." "We all have lives and commitments and any employer that you would even consider working for understands this. If you progress to an offer stage, this is the time for a discussion regarding personal obligations," Moran suggests. "Just don't bring it up prior to the salary negotiation/offer stage."
Why? By mentioning the days you need off too early in the interview, you risk coming off presumptuous as if you know you'll get the job.
5. "How long until I get a promotion?" While you want to show that you're goal-oriented, be certain you don't come off as entitled or ready to leave behind a job you don't even have yet.
"There are many tactful ways to ask this question that will show an employer that you are ambitious and looking at the big picture," Moran offers. "For example, asking the interviewer to explain the typical career path for the position is fine."
Another option is to ask the interviewer why the position is open, Moran adds. You might find out it's due to a promotion and can use that information to learn more about career opportunities.
6. "Are you an active member in your church?" As you attempt to make small talk with an interviewer, don't cross the line into inappropriate chitchat. Avoid topics that are controversial or that veer too much from work.
"This sounds obvious but many times I have been interviewing candidates and been asked about my personal hobbies, family obligations, et cetera," Moran says. "Attempting to develop a rapport is essential but taking it too far can bring you into some uncomfortable territory."
7. "As Lady Macbeth so eloquently put it..." Scripted answers, although accurate, don't impress interviewers. Not only do they make you sound rehearsed and stiff, they also prevent you from engaging in a dialogue.
"This is a conversation between a couple humans that are trying to get a good understanding of one another. Act accordingly," Moran reminds.
8. "And another thing I hate..." Save your rants for your blog. When you're angry, you don't sway anybody's opinion about a topic, but you do make them like you less. For one thing, they might disagree with you. They also won't take kindly to your bad attitude.
"If you are bitter, keep it inside and show optimism. Start complaining and you will be rejected immediately," Moran warns. "Do you like working with a complainer? Neither will the interviewer."
# Story Highlights
# Research the company beforehand to avoid looking unprepared or uninterested
# Talking about what days off you'll need should wait until after you get the job
# Ask about the typical career path rather than when you'll get a promotion
# Don't cross the line into too personal subjects when talking with an employer
10 Ways to Blow the Interview
Information abounds regarding what you should say in an interview. But it can be just as important to realize what not to say. It is also imperative to note that what you say can be communicated through both your words and actions.
1. You arrive late to the interview.
What it means: "I really don't care about getting this position."
Arrive a healthy 15 minutes before your scheduled appointment to give you time to collect your thoughts, review your notes and make a good first impression.
2. You're rude to the receptionist.
What it means: "I'm difficult to get along with."
Receptionists are the gate keepers and it's their job to be the eyes and ears of the company," cautions Lauren Milligan, founder and CEO of ResuMAYDAY, Inc. Besides, if hired, you may need their cooperation one day.
3. You answer questions with trite or cliché responses.
What it means: "I'm just one of the crowd."
Telling the interviewer you are a perfectionist and expect too much of yourself is sure to elicit a yawn, if not a discreet roll of the eyes, Milligan warns. Prepare potential responses ahead of time to avoid relying on the usuals.
4. You don't ask questions.
What it means: "I'm not that interested in your company."
The interview should be a two-way conversation "to determine if you are the right fit for the company, and if the company is the right fit for you," Milligan says. Use the interview to gather as much information about your potential new position as possible.
5. You answer the standard "Tell us about yourself," with "What would you like to know?"
What it means: "I have nothing special to offer this company."
This is your opportunity to steer the conversation into areas where you truly shine. Don't waste this chance by appearing to lack any outstanding qualities you want to share. And please don't start with where you were born. Focus on your career unless your birthplace is relevant to the job.
6. You use inappropriate language.
What it means: "I'm unprofessional and if it shows in the short span of an interview, imagine what I'll be like in the office."
Even if they're only mild and somewhat acceptable words, there still is no place for them in the interview.
7. You trash-talk your former boss.
What it means: "I have no discretion; I'll blab any inside information."
"If you left your prior job on poor terms, you need to put this relationship in a positive light for the interview," Milligan advises. "Even if your boss was to blame." You never want to bring negativity or antagonistic emotions into the interview. Keep it positive and upbeat.
8. You ask the interviewer to not contact your former employer.
What it means: "I have something to hide."
Even if you do not get along with your boss, you can always name someone else in the organization as a reference.
9. You exaggerate your accomplishments or credentials.
What it means: "I'm not good enough on my own merits, so I need to lie to make myself look good."
A skilled interviewer can easily identify fabrications in your background or experience. State your qualifications with confidence. You don't have to be Superman to get hired; you just have to be right for the job.
10. You don't thank the interviewer.
What it means: "I have no manners."
Forgetting to thank your interviewers for their time can take the luster from even the most stellar interviewee.
Information abounds regarding what you should say in an interview. But it can be just as important to realize what not to say. It is also imperative to note that what you say can be communicated through both your words and actions.
1. You arrive late to the interview.
What it means: "I really don't care about getting this position."
Arrive a healthy 15 minutes before your scheduled appointment to give you time to collect your thoughts, review your notes and make a good first impression.
2. You're rude to the receptionist.
What it means: "I'm difficult to get along with."
Receptionists are the gate keepers and it's their job to be the eyes and ears of the company," cautions Lauren Milligan, founder and CEO of ResuMAYDAY, Inc. Besides, if hired, you may need their cooperation one day.
3. You answer questions with trite or cliché responses.
What it means: "I'm just one of the crowd."
Telling the interviewer you are a perfectionist and expect too much of yourself is sure to elicit a yawn, if not a discreet roll of the eyes, Milligan warns. Prepare potential responses ahead of time to avoid relying on the usuals.
4. You don't ask questions.
What it means: "I'm not that interested in your company."
The interview should be a two-way conversation "to determine if you are the right fit for the company, and if the company is the right fit for you," Milligan says. Use the interview to gather as much information about your potential new position as possible.
5. You answer the standard "Tell us about yourself," with "What would you like to know?"
What it means: "I have nothing special to offer this company."
This is your opportunity to steer the conversation into areas where you truly shine. Don't waste this chance by appearing to lack any outstanding qualities you want to share. And please don't start with where you were born. Focus on your career unless your birthplace is relevant to the job.
6. You use inappropriate language.
What it means: "I'm unprofessional and if it shows in the short span of an interview, imagine what I'll be like in the office."
Even if they're only mild and somewhat acceptable words, there still is no place for them in the interview.
7. You trash-talk your former boss.
What it means: "I have no discretion; I'll blab any inside information."
"If you left your prior job on poor terms, you need to put this relationship in a positive light for the interview," Milligan advises. "Even if your boss was to blame." You never want to bring negativity or antagonistic emotions into the interview. Keep it positive and upbeat.
8. You ask the interviewer to not contact your former employer.
What it means: "I have something to hide."
Even if you do not get along with your boss, you can always name someone else in the organization as a reference.
9. You exaggerate your accomplishments or credentials.
What it means: "I'm not good enough on my own merits, so I need to lie to make myself look good."
A skilled interviewer can easily identify fabrications in your background or experience. State your qualifications with confidence. You don't have to be Superman to get hired; you just have to be right for the job.
10. You don't thank the interviewer.
What it means: "I have no manners."
Forgetting to thank your interviewers for their time can take the luster from even the most stellar interviewee.
Every word on your resume counts in today's competitive job market. But some words count more than others -- especially those that refer to soft skills.
Soft skills are increasingly important in the workplace. In fact, 86 percent of employers considered soft skills to be among their most important hiring criteria in a recent survey by two University of Massachusetts economists.
'Teamwork'
Teamwork is more important than ever in the workplace.
The ability to work well with others to accomplish a common goal is vital for a harmonious workplace.
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Employees are often organized into teams to manage projects. And many employers believe collaboration increases the quality of work and improves productivity.
A team player is an attentive listener, a cooperative colleague and is willing to help others.
'Flexibility'
Employers value workers who are flexible and able to juggle multiple tasks simultaneously. In other words, it's sometimes just as important to be a jack-of-all-trades as a master of one.
You can show that you're flexible by demonstrating a willingness to take on new and varied projects and an ability to handle changing priorities and deadlines.
Ultimately, being flexible doesn't only increase the odds that you'll get a job -- it also improves your chances of keeping it should layoffs occur.
'Detail-Oriented'
Employers want to know that they can trust workers to handle a project down to the last detail.
Being "detail-oriented" means being organized and meticulous about your work. It also implies that you can work without constant supervision and act independently.
'Self-Motivated'
Employers value employees who are self-starters. These workers can generate their own ideas and follow them through to fruition.
A self-motivated worker goes the extra mile. She regularly takes on tasks that may not be part of her job description. She's inspired to work hard not just to reap rewards but also for personal satisfaction.
Soft skills are increasingly important in the workplace. In fact, 86 percent of employers considered soft skills to be among their most important hiring criteria in a recent survey by two University of Massachusetts economists.
'Teamwork'
Teamwork is more important than ever in the workplace.
The ability to work well with others to accomplish a common goal is vital for a harmonious workplace.
ADVERTISEMENT
Employees are often organized into teams to manage projects. And many employers believe collaboration increases the quality of work and improves productivity.
A team player is an attentive listener, a cooperative colleague and is willing to help others.
'Flexibility'
Employers value workers who are flexible and able to juggle multiple tasks simultaneously. In other words, it's sometimes just as important to be a jack-of-all-trades as a master of one.
You can show that you're flexible by demonstrating a willingness to take on new and varied projects and an ability to handle changing priorities and deadlines.
Ultimately, being flexible doesn't only increase the odds that you'll get a job -- it also improves your chances of keeping it should layoffs occur.
'Detail-Oriented'
Employers want to know that they can trust workers to handle a project down to the last detail.
Being "detail-oriented" means being organized and meticulous about your work. It also implies that you can work without constant supervision and act independently.
'Self-Motivated'
Employers value employees who are self-starters. These workers can generate their own ideas and follow them through to fruition.
A self-motivated worker goes the extra mile. She regularly takes on tasks that may not be part of her job description. She's inspired to work hard not just to reap rewards but also for personal satisfaction.
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