Friday, August 27, 2010

How to Share Printers on a Network, Troubleshoot a Windows XP System That Won't Shut Down, Keep Your Computer 'Awake' with Mouse Jiggler, My Keyboard isn't Working, Hard Drive Crashes Explained

Connecting Standard Printers With a Dedicated Print Server

When you take into account its purchase price and all of the consumables it requires--toner or ink, paper, imaging drums, and more--you may find that a printer is one of the most expensive pieces of IT equipment in your business.
When any one user needs access to an expensive machine only intermittently, sharing the hardware among as many users as possible makes sense. The simplest way to accomplish this in an office is to put the printer on theoffice network, where all network users can reach it.
There are three basic approaches to putting a printer on a network. The first is to use a printer that has networking capabilities built in. The second is to attach a printer to a separate network endpoint (a dedicated print server) that may or may not have additional features. And the third is to attach the printer to a computer workstation and share it with other network users.
Each of these methods has its own advantages and disadvantages, and each works best under specific circumstances.

Connecting a Network-Enabled Printer

The easiest type of printer to connect is one that comes with a network adapter already installed in it. If your network architecture is simple, you can have a peripheral of this type printing across the network in a matter of minutes.
If every computer in the office or home network resides in the same network space (that is, if the first three triplets in the xxx.xxx.xxx.xxx IP address are the same for each machine), setting up printer sharing is quite simple. If different subnetworks exist (so that only the first two triplets are the same for every computer) the task is more complicated--but in such a case, your business probably also has a dedicated IT staff.
You can add  standard printers to a network with dedicated print server.You can add standard printers to a network with dedicated print server.Often the product description accompanying printers equipped with preinstalled network adapters includes the words "network printer" or "network capable." Many printer manufacturers signal that the printer is network-ready by including the letter "n" somewhere in the model name. The network connection provided may be cable-based or wireless. Either method of data transfer will be faster than the speed at which paper can come out of the printer, so the method has no significant impact on printer performance. Network-enabled machines may be inkjets (such as the Epson B-510DN and the HP OfficeJet Pro 8000 Wireless) or lasers (such as the Dell 5130cdn and the HP CP4025dn).
The precise process for setting up a network printer for operation varies from printer to printer, but in every case a couple of basic steps must be completed.
The first is to decide whether to assign the printer its own static (never-changing) address on the network or to allow the network's Dynamic Host Configuration Protocol (DHCP) server to assign it an address, as it does for all the desktop and mobile clients on the network.
If you decide to accept DHCP, you're likely done with the printer's network setup. If not, you must ensure that the network address you assign to the printer isn't already assigned to any other device, and won't be assigned by DHCP. This generally means choosing an address high in the range of available options--say, 200 or above. (xxx.xxx.xxx.200). If you don't know which addresses have already been assigned on your network or what range the DHCP server uses, you're almost certainly better off letting DHCP handle address selection for you.
Connect to network printers from the Windows Control Panel.Connect to network printers from the Windows Control Panel.Once the printer is online, you can begin connecting to it from various workstations. In XP, Vista, or Windows 7, the process is similar to the one for establishing a direct printer connection. In the Control Panel, choose PrintersAdd New PrinterNetwork Printer, and then allow the wizard to browse for printers.
You should see the new printer in the list that Windows provides, probably with a name indicating its brand and model number. If you were able to select a name in the printer options while setting up the printer, you'll see that name. Select the printer name and click add. The operating system will select the proper driver from the list of installed drivers, and you'll be ready to print.
If you don't see the printer identified in the browser wizard, check the computer's firewall settings. If you ratchet up a computer's security settings too high, the system won't permit the traffic necessary to discover and report on printer status. If this happens, you can temporarily lower the firewall settings to a more permissive level, install the printer, and raise the security settings to their previous high level.
Using a network-capable printer is the simplest way to make printing available across your network. Though the cost of network capability has come down, it does add to the purchase price of the printer, and--depending on the printer--it may encourage broader use of more-expensive print services, such as color printing.


These days, most printers that don't have a built-in networking capability are holdover printers from years past, multifunction devices like the Canon Pixma MX7600, or high-quality photo printers like the Epson Stylus Pro 7900.
A print server makes a non-network-capable printer accessible from any computer on the network. The printer connects to either a parallel port or a USB port on the server; another port on the server connects to the network. Network print servers range from simple, single-USB devices that cost less than $100 to multiport, multifunction systems that cost $1000 or more.
Typical low-end, print servers are the NetGear WGPS606and the D-Link DPR-1260; representative high-end models include the HP JetDirect EW2500 and the Edimax PS-3103P. In addition, Iomega sells network-attached storage (NAS) devices that include print functions.
The proper way to set up the server depends on the device's complexity and on the particular functions that the manufacturer built into it. But all setups have a common result: After the print server is set up, the printer will be visible to workstations just as if it were a network-capable printer.
Print servers offer a low-cost way to expand access to an existing printer. If your workplace doesn't require advanced features such as print-job logging and first-page divider printing on jobs, a simple, inexpensive print server is probably all you need. If your office would benefit from more-sophisticated accounting and user-customizable features, you'll have to weigh the cost of a higher-end print server against the value of those additional capabilities.
For Linux users, the process for sharing a printer or attaching it to a network printer will vary depending on the Linux distribution in question, but it should be a simple wizard-driven process for Ubuntu and Red Hat users.

Standard Printers Shared From a Network-Connected Computer

The third way to make a printer available via an office network is to make a printer connected to a specific computer available for other users to share. To set this up on the computer directly attached to the printer, first go to the Windows Network and Sharing Center. Next, confirm that the workgroup name is correct (unless the computer is part of an Active Directory domain, in which case the Active Directory server will handle naming details), and choosePrinter Sharing. Click the down arrow next to the label, and then click Enable Printer Sharing and Accept.
To gain access to a printer shared from a computer, open the Network view in Windows and double-click the icon for the computer that hosts the printer. You should see an icon for the printer that is set up for sharing; right-click the printer and choose Connect. Now you're ready to use the hosted printer.
On a Mac system, go to System Preferences, select Print and Fax, and click the plus sign at the bottom of the printer list to add a printer. Check the box for Share this printer across the network to activate printer sharing. If you want to share a printer between Windows and Mac computers on a network, you must first make sure the two types of computers can see one another.
The advantage of this third method of sharing a printer is that it can make an existing device far more accessible than before. The disadvantage is that the printer ceases to be available if the host computer is turned off or away from the office. If your organization has older surplus laptops or workstation computers, you can use them as dedicated print servers--a very low-cost way to maximize printer access.
At the simplest level, you can attach a printer to a computer, share the printer on your network, and never turn the computer off. It does nothing but share the printer. If you want more control and greater functionality, you can use software such as HSLab Print Logger SBE ($190) to maintain records of which users print how many pages, to limit accounts, and to do many other things.
Network printer sharing isn't the answer for every printer or every office. Some work functions, such as accounting and human resources, may require a dedicated printer that's unavailable to the rest of the organization. For most job functions, though, a shared network printer can make more-advanced printing available at lower cost to a wider range of employees. That's a bottom-line win for everyone.

Troubleshoot a Windows XP System That Won't Shut Down

Reader Todd says that every time he shuts down his Windows XP-powered desktop, it "hangs" on the shutdown screen, forcing him to hold down the power button until the machine actually turns off.
Sorry, Todd: I can't help you. Truth be told, my Windows 7 system has the same problem, though it happens only sporadically, not every time. I've searched high and low for a solution, and there doesn't seem to be one.
For me, at least. For you, I recommend perusing the Windows XP Shutdown & Restart Troubleshooting page, which is chock full of common shutdown-related issues and potential solutions.
So many, in fact, that you'll understand why I don't have an easy answer for you: there are just too many variables, too many possibilities. It could be a hardware issue, a rogue app, a glitchy driver, and on and on.
But this page is pretty comprehensive, so at the very least it should give you some remedies to try. Good luck!



Keep Your Computer 'Awake' with Mouse Jiggler

Raise your hand if this has happened to you: You're on an airplane, watching a movie on your laptop, when all of a sudden the screen goes dim. Or you're giving a PowerPoint presentation and your PC suddenly goes to sleep.
These kinds of hassles can happen after a period of "idleness," when the system detects no mouse or keyboard input. Blame Windows' power settings, which by default try to conserve power if they think you're not doing something. (Funny how Windows isn't yet smart enough to know if a movie's playing or there's a projector connected to your laptop.)
As you probably know, all it takes is an occasional jiggle of the mouse to keep the system humming. And that's the idea behind Mouse Jiggler, a free utility that "fakes" mouse input--and saves you from having to mess with Windows' power settings.
Just run this tiny app as needed--say, before you start your movie or presentation--and click Enable Jiggle. Then take your hands off the mouse for a couple seconds. You'll see your pointer start to hop back and forth a tiny bit--enough to trick Windows into stayin' alive.
In some programs (like Windows Media Player), mouse activity like this can have the unwanted effect of making onscreen controls appear. For situations like those, enableZen Jiggle, which does the "jiggling" behind the scenes, with no actual cursor movement. Clever!
Mouse Jiggler works with all versions of Windows; it requires Microsoft's .Net Framework 2.0 or later.



My Keyboard isn't Working

Several keys on skyDX's keyboard stopped functioning. He asked the Desktops forum for help.
If your flute comes out lute, your pluck merely luck, and your bonanza banana, try cleaning your keyboard. That might not fix the problem, but it's the best place to start.
Shut down the PC. Turn the keyboard upside-down (if you have a laptop, keep it open and turn the whole thing upside-down) and gently tap on the back so that crumbs and dirt fall out. Then use a can of compressed air (you can buy this at any computer store for a few dollars) to blow out whatever is still stuck. Be sure to read the instructions on the can, first. Then turn the PC upside-down and tap it gently again to get the last bits out.
If you have a desktop, you might consider unbending the end of a paperclip, and using that to fish out the junk below the keys. There's an element of risk in doing this--it could damage the keyboard (although it hasn't yet for me). That's why I strongly recommend against this for laptops, where a broken keyboard is a much more serious problem.
If that doesn't work, you need to figure out if the problem is with your keyboard, your computer, or your operating system. (It's almost certainly the keyboard, but it's worth a try.) First, try another keyboard. If you don't own one, borrow one. If you have a laptop, you can still plug in a USB keyboard. (In fact, I'm typing this on an external keyboard plugged into my laptop; I prefer it for ergonomic reasons.)
If the borrowed keyboard works fine (and it almost certainly will), you'll need to replace the old one.
This is cheap and easy if you have a desktop. I've seen USB keyboards selling for as little as $15, although if your concerned about ergonomics, you may want to pay more. Go to a local store and try out various models until you find one you like.
Installing the keyboard is a simple matter of turning off the PC, unplugging the old keyboard, plugging in the new one, and booting the PC.
Things get uglier with a laptop. You have four options here, none of which are ideal:
1) You can go the official route and have it repaired by the manufacturer or a manufacturer-licensed shop. This is the safest choice--your chances of it not working are minimal. But unless your laptop is still under warranty, it could cost a fortune. I've seen prices as high as $400.
2) Use a local repair expert that isn't licensed by your manufacturer. This can cost much less--$75-$100 in the estimate of one repairman I know. But you need to find someone you can trust.
3) Do it yourself. Repairing a laptop may seem scary, but people--and not just professionals--do it successfully. SeeRick Broida's instructions.
4) Buy an external keyboard, plug it in, and accept that you now have a small, light-weight desktop.






Hard Drive Crashes Explained

Lincoln Spector, PC World
Aug 20, 2010 7:26 am
Siouxfan asked the Answer Line forum to define a hard drive crash is and explain what can cause it.
When a hard drive spins, the head that reads and writes the magnetic data floats just above the surface of the platter. Originally, the term hard drive crash referred to the head literally crashing into the platter, causing serious damage to your hardware and data.
Today people use the term more generically, referring to any catastrophic incident that renders your hard drive unreadable. Electrical surges, sudden impacts (such as falls or car crashes), and general wear-and-tear can all destroy hard drives.
Remember that a hard drive is a very finely-tuned mechanical device, containing two very different precision motors--one spinning the drive and the other controlling the position of the head. All mechanical devices eventually wear down, and when such a device needs to be precise to extremely small fractions of an inch, it doesn't take much wear to get it out of whack.
When you consider what goes into a hard drive, it's amazing how rarely they crash. I've only had one crashed hard drive, and that was in 1986 (the first hard drive I ever owned, actually; a 20MB--yes, megabyte--Seagate). But the danger is there, and that's just one of the many reasons you need to keep your data backed up.



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